We believe cookware should be made to last — and backed that way. As a family-owned business, that’s a promise we stand behind.

When you choose Xtrema, you’re investing in cookware that is 100% ceramic, non-toxic and designed for healthier meals, better performance, and years of everyday use. From your first meal to the moments that matter most, we stand behind what we make.

Our ceramic cookware is made with care and built for long-term performance.
If your product has a defect in materials or workmanship under normal home use, we’ll replace it at no cost. Simple as that.

This guarantee covers manufacturing defects under normal home use. Damage caused by improper use or extreme temperature changes is not considered a defect, but is supported through our replacement program.

Life happens. A dropped pan. An unexpected chip. A kitchen accident.

That’s why we offer one complimentary replacement on a single item from your order — because even the best cookware should come with peace of mind for life’s unexpected moments.

If accidental damage affects how you use or feel about your cookware, your first replacement is covered.

After your first complimentary replacement, you’ll always have access to discounted replacements at 50% off.

• Step 1: Snap a photo of your product + bottom label
• Step 2: Send it to support@xtrema.com or through our contact page, along with your current shipping address
• Step 3: We’ll review and help get your replacement started quickly

No need to send broken items back.

• Applies to original purchasers only and is intended for normal household use.
• Manufacturing defects are covered under the 10-Year Craftsmanship Guarantee.
• Damage caused by misuse, neglect, improper care, or extreme temperature changes is not considered a manufacturing defect, but may be eligible under the replacement program.
• One complimentary replacement applies to one item per customer / household. The first complimentary replacement includes free standard shipping.
• After the first complimentary replacement, products are available at 50% off for life. Customers are responsible for shipping costs on discounted replacement orders after the first complimentary replacement. 
• Cosmetic wear that does not impact use may not qualify for replacement.
• Products sold as final sale, clearance, or marked as non-warranty eligible at time of purchase are excluded.
• Xtrema reserves the right to review claims and determine eligibility based on product condition, order history, and patterns of excessive or abusive replacement requests.